Return Refund Policy

Return & Refund Policy

Hadiya – A Divine Gift

Hadiya is a Part of Red n Bed Company

Last updated: April 13, 2026

 

 

1. Return & Refund Policy

We do not offer any return or refund policy. All purchases are considered final.

 

 

2. Exchange Policy

Exchange is only available in the following cases:

· Product is damaged 

· Wrong product is delivered

 

 

3. Exchange Conditions

· Issue must be reported within 7 days of delivery 

· Product must be unused and in original condition 

· Product should be returned with original packaging (if available) 

 Requests after 7 days will not be accepted

 

 

4. Exchange Process

· First, the product will be picked through reverse pickup 

· After inspection, replacement will be shipped

 Total process may take up to 15 days

 

 

5. Online Orders Policy

· Online orders can only be exchanged through online process 

· Exchange is not possible at any physical shop/location 

 

 

6. Non-Eligible Cases

Exchange will not be accepted if:

· Request is made after 7 days

· Product is used, washed, or damaged by customer

· Product is not in original condition

 

 

7. Contact for Claims

Customer Support:
+92 371 1099956
Monday to Saturday
11:00 AM – 6:00 PM

Email: hadiyaboxofficial@gmail.com
Headoffice: 45 N/1, Block 6, PECHS, Karachi, Pakistan

 

Agreement

By placing an order, you agree to this Return & Refund Policy.