Terms & Conditions

Terms & Conditions

Hadiya – A Divine Gift

Hadiya is a Part of Red n Bed Company

Last updated: April 13, 2026

 

 

1. General

By accessing or using our website https://hadiya.com.pk/ , you agree to comply with these Terms & Conditions. If you do not agree, please refrain from using our website.

 

 

2. Eligibility

You must be 12 years or older to use this website and place an order.

 

 

3. Orders & Acceptance

All orders are subject to confirmation and product availability. We reserve the right to cancel or refuse any order at our discretion. Orders may also be canceled if incorrect or incomplete information is provided by the customer.

 

 

4. Pricing & Payments

All prices are listed in PKR and are subject to change without prior notice. We offer Cash on Delivery (COD) and Online Payment options. Orders above PKR 40,000 may require partial or full advance payment depending on the order.

 

 

5. Shipping & Delivery

We deliver across Pakistan through Leopard Courier Service. Delivery timelines may vary based on location and operational factors. We are not responsible for delays caused by courier services or unforeseen circumstances.

 

 

6. Return & Exchange Policy

We do not offer any return or refund policy. Exchange is only available in case of a damaged product or if an incorrect item is delivered.

Conditions for exchange:

· Issue must be reported within 7 days of delivery 

· Product must be unused and in original condition 

· Exchange process may take up to 15 days 

· Online orders can only be exchanged through the online process 

 

 

7. Order Cancellation

Orders can be canceled only before dispatch. Once the order has been shipped, cancellation is not possible. Orders not confirmed through our verification system (robo call or message) may be automatically canceled. For confirmed orders, cancellation requests must be made via email.

 

 

8. User Responsibilities

By using our website, you agree not to:

· Engage in any illegal or unauthorized activities

· Provide false or misleading information

· Attempt to disrupt or harm the website or its operations

 

 

9. Intellectual Property

All website content, including images, text, logos, and designs, is the property of Hadiya – A Divine Gift and is protected by applicable laws. Unauthorized use is strictly prohibited.

 

 

10. Limitation of Liability

We shall not be held responsible for any indirect, incidental, or consequential damages. We are also not liable for courier delays, service interruptions, or misuse of products after delivery.

 

 

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of any changes.

 

 

12. Contact Information

For any questions or concerns regarding these Terms:

Email: hadiyaboxofficial@gmail.com
Headoffice: 45 N/1, Block 6, PECHS, Karachi, Pakistan

Customer Support:
Monday to Tuesday
+92 371 1099956
11:00 AM – 6:00 PM

 

 

Agreement

By placing an order or using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.